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Covid 19

Covid 19

New Safety measures for in store shopping

We have reviewed the safety protocols in our retail stores to adapt to the current coronavirus situation. In order to protect our customers and staff as much as possible and reduce the risk of infection we have introduced the following measures with immediate effect:

  1. There will be a limit on the number of customers allowed in the store at any one time.
  2. Customers will have to wait in a queue outside the shop to maintaining social distancing.
  3. To enable guaranteed access to a store, we have introduced an appointment system for all our Schools and these appointments can be booked online.  Please refer to the “Book a uniform fitting” link on our Homepage.
  4. Only one adult to accompany each child (or children) in store to restrict the size of a family group.
  5. Social distancing to be maintained at all times in store (keep 2 metres between other customers and staff).
  6. Our store opening times could be extended until end the of September. Please check our website for regular updates.
  7. Installing protective ‘sneeze guard’ screens at till counters and introducing floor markings.
  8. Hand sanitiser station at the entrance of our stores for customers and staff to use.
  9. Where possible we are encouraging customers to use card payments for their uniform purchase (contactless limit is now £45)
  10. Increased cleaning arrangements in each store.
  11. Click and collect at stores has been withdrawn until further notice for safety reasons
  12. Face covers will need to be worn by all customers from 24th June 2020 (unless exempt eg children under the age of 11 year old). In the event that you arrive at the store without a mask you will not be admitted to the store, however, mask can be purchased when entering the store.